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Terms and Conditions

All correspondence(s) in respect of Tours / Travel Service bookings should be addressed to M/s. INCREDIBLE VOYAGES PVT. LTD.

Payments : For all the services contracted, certain advance payment should be made to hold the booking, on confirmed basis & the balance amount can be paid either before your departure from your country or upon arrival in INDIA but definitely before the commencement of the services. Management hold the right to decide upon the amount to be paid as advance payment, based on the nature of the service & the time left for the commencement of the service.

Apart from above in some cases like Special Train Journeys, hotels or resorts bookings during the peak season (X-Mas, New Year), full payment is required to be sent in advance.

Mode of Payment : Overseas advance payment can be made through Wire Transfer to our bank.

Cancellation Policy : In the event of cancellation of tour / travel services due to any avoidable / unavoidable reason/s we must be notified of the same in writing. Cancellation charges will be effective from the date we receive advice in writing, and cancellation charges would be as follows:

For the X-mas and new year period from 20 Dec to 05 Jan the payment is non-refundable.
In case you cancel the trip after commencement, refund would be restricted to a limited amount only which too would depend on the amount that we would be able to recover from the hotels and other suppliers.

Cancellation for Wildlife Safaris : All the wildlife safaris booked are non-refundable, non-adjustable.

Our Liabilities & Limitations : Incredible Voyages act only as intermediary between hotels, airlines, transporters, railways etc. & all vouchers, flight/ train tickets issued by us are issued subject to terms & conditions under which these services are provided.

All itineraries are sample itineraries, intended to give you a general idea of the likely trip schedule. We reserve the right to change the program in the interest of our clients’ safety & comfort.
Our rates are based on the prevailing rates negotiated by us with the hotels, airlines etc. All hotel bookings are based on usual check in and check out time of the hotels until unless indicated in the itinerary.
We shall not be responsible for any delays & alterations in the programme or additional expenses incurred, directly or indirectly, due to flight cancellations, accident, breakdown of transport, weather, sickness, natural calamity, political situation or any untoward incidents.
We shall not be responsible for any loss, injury or damage to person, property, or otherwise in connection with any accommodation, transportation or other services, resulting, directly or indirectly, from any act of GOD, fire, accident, breakdown of transport, war, civil disturbance, strike, riots, thefts, pilferages, epidemics, medical or custom department regulations, or any other causes beyond our control.
We do not have any insurance policy covering the expenses for accident, sickness, loss due to theft, or any other reasons. Visitors are advised to seek such insurance arrangements in their home country.
We will not be responsible for any additional costs arising out of unforeseen circumstances like landslides, road blocks, strikes, bad weather, etc.